Dear Kevin
Thanks so much for the superb organization of our wonderful Christmas holiday. We had the best time ever and did not want to come home. Some of the highlights – meeting Anthony Edwards of ER fame in the bar at the Ice Hotel, snowmobiling across frozen lakes and husky dog sledding under a clear night sky with the Northern Lights shining. Looking forward to holidaying / honeymooning with you in the near future
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Dear Kevin,
I just wanted to thank you and your team for organising a truly wonderful Marrakech experience at the end of March. We had a fantastic time. Dar Donab was brilliant, a haven amidst the assault on the senses that was just along the road/path/donkey track. The staff were attentive and courteous, the rooms were stunning and we relished every moment of down time spent beside the pool or on our terrace, not least because other tourists were shown round as an example of what they were obviously missing! Our guides and driver were always on time, informative and polite. When the black merc turned up at the palace, it felt as though we were superstars on a private tour! Thank you for your suggestions. The last supper at the Yacout completed a wonderful stay, (l would highly recommend leaving the best 'til last) My husband's 40th was a real treat, all I need to do now is persuade him that the Northern lights and Iceland would be an appropriate reciprocal trip!
Please pass on my thanks to your team,
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Hello Kevin - Well that weekend was monumental!! Gavin and I had the most fantastic time snowmobiling with our guide Pär - quite unforgettable and we could quite easily have stayed a whole lot longer. Petri was also very efficient - and even organised an impromptu trip to see an old church and the Ice Hotel on our last morning, on the way to the airport. So a big thank you to you and your team.
And we want to do it again! It's much too early to book things for next Easter I suspect, but Gavin and I would like to do something similar over the next long Easter break. It could be another snowmobile safari or something else in a similar vein. All suggestions welcome!
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Good morning Kevin
I just wanted to send you a quick email to thank you very much indeed for all your assistance in organising the trip for Ben and Sarah last week.
I am delighted to advise that the trip was a huge success and they are now engaged! They returned bubbling with enthusiasm about everything they had experienced and had an absolutely wonderful time.
Ben stressed how extremely well looked after they were throughout the trip and that the excursions they went on were second to none (& significantly better than those being taken by many other guests at the hotel!) and that he wouldn't hesitate to use your company again in the future.
Very many thanks, once again, for making this such a memorable trip for them - I can now relax, knowing that it was a success and that his proposal was accepted! I certainly hope to be in touch again, but this time for myself and my husband!
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Camp Jabulani was everything it promised to be - absolutely wonderful - I think you should definitely promote it as one of your five day breaks Kevin. Again we were treated like royalty as we were the only occupants and the staff were wonderful. Our son had three rides on Jabulani and we will have to visit again now the elephants have had two more babies - the latest being Limpopo. Our ranger - Brendan was especially good - and delivered 4 of the Big 5 and many more besides. Our son has told them he is going to work with them in his gap year - that is forward planning isn't it - only 10 years to go!
Can't wait to go and see the migrating animals in Kenya - now my appetite has been well and truly whet!
Thanks for all you have done. We really appreciated everything and it was very nice speaking to you Kevin.
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Kevin
Just back from Italy, where we had a totally splendid holiday, partly thanks to weekend a la carte! Got your letter today, and glad to report that we thoroughly enjoyed the Palio experience. My only difficulty is explaining it to people who ask “how was your holiday?” ! How can you explain (succinctly) the preamble to the Palio, along with the excitement of the day? We got thoroughly caught up in it, and it became clear to us as we spoke with Italians later on in the holiday (we spent a week afterwards in a villa in the hills) how privileged we were, not only to have seen it from where we did (undoubtedly the best seats in the house), but also be involved with the contrada dinner etc.
Am now looking forward to seeing the new Bond movie when it comes out next year to see if we are in it! (Sadly – I missed out on meeting Daniel Craig). We are happy to endorse your company – and look forward to the next adventure!
Thanks for all your help.
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I just want to add to that by saying the service from A la carte exceeded all of my expectations, you went above and beyond to deliver a fantastic holiday. We would definitely use you again and will point everyone planning a weekend trip in your direction!
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We had a truly wonderful trip to Jordan. The country and the people were a delight. It was a very memorable experience and we would like to go back again. This is in large part down to yourselves.
We were really impressed by the arrangements and how everything went so smoothly, reservations, pick ups and the flights. The hotel choices also were very good. We found the guides provided very friendly and helpful.
Finally thank you and to Kevin so much for giving us a great holiday.
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We had the most FANTASTIC holiday, perhaps the best holiday I have ever had. We were looked after impeccably by your representatives over there who were both charming and efficient, the food was impeccable - amazing every night, the accommodation was amazing, the dogs were the best thing of the whole trip and our guide was second to none.....we are both so excited about how incredible it was and will certainly be recommending you in the future to all of our friends. It was a brilliantly thought out and planned trip and the level of service we received from everyone over there was just amazing. we felt like kings and queens.
Your guys did not let us down one bit, the whole thing was better then we could have possibly expected. You even planned the weather perfectly (!!!!) which was beautiful every day.
Thank you so so much and we will certainly be in contact again in the future to use you for any other special trips we take.
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Thank you for the welcome home message.
I am pleased to report that the arrangements went excellently and we had a most enjoyable trip – we would thoroughly recommend Jordan and Weekend a la Carte.
A big upside were the arrangements on arrival at Amman airport when we were greeted prior to immigration and whisked through the formalities (and of course Petra which was all that we expected).
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It was fantastic! We had an absolutely superb time and everything ran like clockwork. We have already been looking on your website again planning our next trip in Feb, perhaps to Egypt this time.
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What can I say. We have come back from a truly stunning weekend in New York. Despite temperatures of 37 to 38 degrees, the whole experience from start to finish was excellent and your organisation of the trip was first class.
The hotel choice has to come at the top of our list. The fact that we upgraded really made the holiday and I would recommend this to anyone in future - the food selections daily were exceptional and the personal concierge service was extremely good. The meals out were good (especially the Oyster Bar - wouldn't go back to Tavern in the Green but only because it was not "our scene").
The dinner cruise was memorable and, amongst other things, we added a helicopter flight over New York.
We had a fantastic time and I would thank you and your staff for enabling us to celebrate our Silver Wedding Anniversary in style. Just got to save for the Golden now! Will certainly use your company in the future.
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Hi Kevin
Been meaning to call you this morning but you know what its like coming back to a mountain of emails!
Anyway, we had a fantastic time and were absolutely blown away with Bled. It is absolutely beautiful and it was lovely to get to a couple of different ski areas (Vogel and Krvavec).
The transfers worked well and Matt was a fun and informative guide. We enjoyed the opportunity to wander around Ljubljana as well so felt we had lots of different experiences in a short space of time.
All in all, a fab few days
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We recently enjoyed a trip organised by yourselves.
We are interested in you arranging another trip for us in the summer, please can you help!
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Thank you for the follow up.
We had a fantastic trip, the hotel really was superb and I’m sure we’ll be in touch again when we want to plan another break.
Many Thanks for all your help.
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What a great trip. Greenland is an Awesome place.
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Well what can we say the trip was superb from start to finish, and will definitely go down as a trip of a lifetime. The choice of companies that you deal with are excellent and we were glad to find that we weren't part of a large group of people and just a number. The Wilderness cabin was fantastic and the chef who came to prepare our food did not disappoint (I will forever look at Rudolf slightly differently now!). I thoroughly enjoyed the snow-mobiling trip, my husband now thinks I'm a bit of a demon driver.
The Rallaren was relaxed and comfortable and we were glad that we made the choice to go and see the Ice Hotel and eat at the Old Homestead (praise to you for managing to get us the table) but not actually stay at the Ice Hotel, the Rallaren comfy bed and fab power showers suited us just fine! On a final note the arctic clothing/equipment which was given to us was excellent quality and certainly kept the cold out.
Thanks again, I have already recommended you to a friend at work who is also thinking of ideas for her husband's 40th!
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Further to your email, we had a wonderful break in Iceland. It was very well organised and all party members commented on how much they enjoyed the trip.
All of our guides were extremely hospitable.
Many Thanks for organising a truly memorable experience.
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Thanks for your note of 28 February. Yes, we had a lovely time - the hotel was comfortable with a warm and friendly atmosphere, and the children enjoyed staying in the Tepee in the garden (there was no problem fitting all 3 in). We enjoyed snow-mobiling very much and our guide was friendly and helpful. It was great fun and the scenery was dramatic. We were blown away by the powdery and very sparkley snow, and quality of the light. The Ice Hotel was also spectacular! The dog sledging was fun too - but it was very cold and overcast, so we didn't really see much of the scenery. But we all thought the dogs were great, and our guides were also very welcoming and friendly.
Many thanks for organising a memorable break - it was a great success with all the family!
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Venice was fabulous - the weather was stunning blue skies & brilliant sunshine everyday Apparently there were 30 million people there for Carnival - & boy did it feel like it, Rialto, and St Mark's square took forever and a day to try and cross.
The ball was an experience, the Hotel was wonderful, we overlooked the bell tower in St Mark's square, and could see clearly Doges Palace etc... We slept with the shutters open every night so we awoke to the sound of the bells and that view. At night the illuminated the tower with lots of different lighting effects, it was wonderful.
All in all we had a tremendous time, and I think that I will have to make an annual pilgrimage!
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The trip was wonderful.
Everything went very smoothly, excellent guides, hotels, etc. All our trips were wonderful just us two and one guide, and the difference if we had been on a trip organised through the Ice Hotel was very obvious, basically just not as good. Everyone should know what a good service you provide there.
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The holiday was amazing and better than we expected.
All activities were well organised and accommodation excellent.
Now we are suffering from a severe case of post Christmas and holiday blues!!
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Kevin,
Sorry, for not replying sooner, just like to say thanks for arranging an amazing trip!!
We both had a fantastic time! The guide you arranged for us was excellent, if you can pass on our thanks.
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We had a great trip. Unfortunately the Northern Lights were switched off on the night we went out - it started to snow quite heavily. The upside of this was a superb ,& bright ,day to play with snowmobiles on fresh snow when we did the Golden Circle trip.
The Nordica hotel is, certainly, up to standard but their restaurant was absolutely superb.
Thanks for organising our trip at such short notice.
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A really good time was had by all it was as good as we would have wished. Thanks.
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The trip far exceeded our expectations thank you, the country was spectacular Please convey our thanks to all the team that made this such a special holiday (and my 50th birthday !), they were all so friendly and informative and we felt very privileged to have tours to ourselves.
It went like clockwork and the weather was favourable for us. We had an incredible time on all the trips and this was a holiday that will be hard to beat. Everyone we met that had also come with your company were full of praises.
We will definitely use you again.
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Thank you for organising such a great weekend. My boyfriend and I had what I can only describe as a magical time in Lapland. It was everything we could of hoped for and more. I can only say a big thank you to and your great guides especially Petri. We never had the opportunity to thank him personally so please can I as you to thank him from us as he made our holiday so enjoyable.
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Thanks for your email, we had the most fantastic holiday of a lifetime.
I have written you a letter and plan to post it to you in the next couple of days with a thank you card. Myself and Lee wanted you to know how fantastic all the guides we spent time with were and how much effort everyone put into making our holiday so special.
Thank you both for organising the trip, I'll be back in touch shortly, we want to book to go to the Masai Mara next.
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We had a wonderful holiday - the orca snorkling was incredible - we met a pod of 9 one with baby suckling from mum - all of the orca were also interested in us they came within touching distance and swam with us for a long time. Just before we left due to light all the orcas swam right up to the zodiac boat and stayed for many minutes they spyhoped and swam around us - it was great.
The husky and snowmobile rides were also very enjoyable.
Overall - it was an excellent holiday and very well organised - thank you and hopefully we will book with you again and are happy to recommend you.
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Thank you for the email. I wish to express to the weekend a-la-carte team what a great weekend me and my partner enjoyed, the professionalism and first class.
service combined with a-la-carte's great choice of accommodation and experiences. Next time there is any communications with the staff involved with the experiences and particularly the Rallern hotel, please convey our total satisfaction and sincere thanks for the hospitality we received.
Many of our friends and colleagues are interested in our trip and post journey feedback, so I shall be forwarding over weekend a-la-carte's details for them to book to. And of course we shall be returning customers for future trips.
Look forward to your reply and once again thank weekend a-la-cart for a superb well organised trip.
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It's really nice to hear from you. I have to say that we had a fabulous time and would love to go back next year. I'll definitely be checking out your website again for more ideas.
Thanks again for organising everything, have a great christmas and a happy 2007.
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We had a fantastic time – the trip definitely lived up to expectations. In particular, the people we met – especially the guides – were all very welcoming. The trips were really good fun (especially the skidoos!) and it was so interesting to meet the locals and learn about their way of life.
Thanks very much to you and all your staff and contacts in Sweden for a fabulous weekend. We are already talking about going back for our 20 year wedding anniversary…
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Hi Kevin
We had an amazing time. Thank you for all your help and advice.
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Kevin,
We were very happy with the arrangements both for the enjoyment of the event and for the administration around the wheelchair etc.
The hotel was excellent on both counts as was the Lake Garda trip and the transfer from the airport.
The documentation was fine as was the contact with the staff.
The taxi firm on the return journey to the airport failed to provide a vehicle large enough for the four of us, our cases and wheelchair, but your agent quickly arranged an additional taxi.
So thank you for arranging a memorable weekend for us. We will certainly recommend your services to our friends, and use your services again.
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We had a fabulous time in Petra, thanks for setting it up.
Petra is a real "wow" place and the local guide in Petra (Ali) was fantastic, very knowledgeable, very pleasant, very accommodating.
Hi Kevin,
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Many apologies for not replying to you sooner. This is just to say that our holiday was a great success. We all enjoyed it enormously.
Per, Eric and all the other guides were so friendly, so helpful and could not do enough for us. I think the bit we all enjoyed most was the dog sledding on our first evening - given the choice, we would have had another go at that, we all fell in love with the huskies and the trip across the beautiful snow covered landscape was fabulous ...... though personally, I don't think I will ever learn to share their passion for "lingenberry" juice!)
Thank you so much for organising it and packing so much into our all too short break - dog-sledding, snowmobiles, Ice Hotel (for which we forgot to claim our certificates so only have photos to prove it!), moose safari etc. Can't think how we are going to match it next New Year! - all ideas gratefully received - you have our e-mail address!
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We like to manage your expectations from the first moment we come into contact right through to obtaining feedback from you after your holiday. We don’t believe in impersonal questionnaires but simple Welcome home e mails enquiring if everything was as you expected. What follows is a random list form the hundreds of files we have kept which hopefully give you a feel for what people say about us!